Ice Maker Repair
Ice Maker Repair in Vienna, Tysons & Oakton, VA
Book a visit anywhere in our Vienna, Tysons & Oakton ZIP codes. The ice maker is tested where it is installed, you hear what failed, and the repair waits for your approval.
Booking online? Include the ice maker model number and your Vienna, Tysons & Oakton address so parts can be checked ahead of the visit.
Step one covers the appliance; step two, your contact details. We follow up to book the visit.
The ice maker symptoms and causes page explains what usually fails and why.
Ice Maker Brands
9 makers on our list
Other Repairs in Vienna, Tysons & Oakton
11 more appliance types
Ice Maker Notes for This Area
In Vienna and Oakton houses with basements, the refrigerator's water line is usually tapped into a pipe below the kitchen and run up through the subfloor. Older installations may use thin copper or plastic tubing and a saddle valve, both of which fail with age. In Tysons condos the line comes from a small valve box in the wall behind the refrigerator. Water from Fairfax Water or the Town of Vienna carries minerals that collect on valve screens over time.
Tracing an ice maker that stopped producing
We begin with the supply: confirming the valve is fully open, checking pressure at the line, and looking for kinks behind the refrigerator. Then we test the water inlet valve for voltage and resistance and check its screen. If water reaches the ice maker but cubes do not eject, the module, the mold heater and the thermostat are tested, and the shutoff arm or optical sensor is checked. A fill tube frozen solid is thawed and its cause, such as low flow or a leaking valve, is found. On refrigerators with ice makers in the door, the separate fan and the ice compartment temperature are checked.
Saddle valves and basement lines
Saddle valves can clog or leak as they age. If you find one on the line feeding your refrigerator, consider having a plumber replace it with a proper quarter-turn shutoff. Also check the tubing where it passes through the kitchen floor, because it can be pinched when the refrigerator is rolled back into place.
Service Summary
Ice Maker Repair: Your Questions
Brief answers to what customers most often ask us. Don't see yours? Ask when you call, or add it to the notes when you book online.
Still have a question?
Get in touch with the brand, the symptom and, if you can find it, the model number. Some things we can answer right away; others need a technician in front of the machine.
Most manufacturers recommend every six months, or sooner if flow slows. An old filter reduces flow to the ice maker, causing small cubes or none at all. If the filter is new and ice is still slow, check for air in the line or a defective filter before suspecting the valve.
Ice Maker Faults We Track Down
- Not Making Ice
- Making Small or Hollow Ice Cubes
- Leaking Water
- Ice Tastes or Smells Bad
- Overfilling with Ice
- Making Loud Noise
- Producing Too Little Ice
- Ice Clumping Together
- Water Leaking from Ice Maker
- Ice Not Dispensing
- Ice Has Bad Taste or Odor
- Producing Small or Hollow Ice Cubes
Ready to Book the Ice Maker?
For an ice maker that is slow or not working in Vienna, Tysons or Oakton, call or book online and tell us the refrigerator's brand.
Ice Maker Repair for Owners, Renters and Landlords
Ice maker repair for Vienna, Tysons and Oakton, where refrigerator water lines are often tapped from basement plumbing below the kitchen and condo ice makers draw from a short line behind the cabinet.
How an Ice Maker Repair Visit Works
Tell Us What's Wrong
Name the make, add the model number if it is handy, and describe the symptom. A picture of the label inside the door lets us check parts.
Diagnosis at Your Home
The technician tests the appliance along with its power, water, drain, gas or vent connections until the fault is confirmed.
A Price Before Work
We name the failed part and give you the cost of fixing it. Work starts only after you agree.
Repair and Check
The part is installed and the appliance is run through a cycle so you can watch it working.