Appliances
Kitchen and Laundry Appliance Repair at Your Home
Choose the machine that's acting up. Each page explains how it works, the faults that turn up most, a few checks you can safely make on your own, and what happens once a technician is standing in front of it.
Booking online? Send the form and we will get back to you with a time.
Step one covers the appliance; step two, your contact details. We follow up to book the visit.
We repair household appliances in Arlington, Alexandria, Fairfax and Vienna, the Falls Church area of Fairfax County, Springfield, Reston and Ashburn. That means detached houses, townhouses, garden apartments and high-rise condo units, plus a limited amount of light commercial refrigeration and ice equipment. The list is sorted by what each machine does. If the words stove, range and cooktop blur together for you, there's a short guide just below the list that sorts them out.
Keeping things cold
Fridges, freezers, ice machines and wine coolers all pump heat out of an insulated box, most with a compressor and a few with a thermoelectric module. Where the unit lives changes how hard it works: a sunny kitchen, a garage in July and a finished basement bar each put their own load on it.
Refrigerator Repair
Warm shelves, a frosted freezer wall, puddles, odd noises, dispensers that quit.
Freezer Repair
Thawing, heavy frost, constant running, lid or door seal trouble, garage freezers.
Ice Maker Repair
No ice, thin or cloudy cubes, leaks, drain pump trouble, scale and cleaning.
Wine Cooler Repair
Won't hold temperature, zones drifting, fogged glass, noise, vibration.
Cooking appliances
Gas, electric, dual-fuel and induction, freestanding or built in. Cooking gets five pages of its own, since a dead igniter, an oven drifting 40 degrees off its setting and a range with a blank display are each traced through different parts.
Range Repair
Slide-in, front-control, dual-fuel, induction and pro-style ranges. Whole-unit faults.
Stove Repair
Burners that won't light or keep clicking, dead coil or glass elements, loose knobs.
Oven Repair
Won't bake or broil, wrong temperature, convection fan out, self-clean lockups.
Cooktop Repair
Burners that won't light, cold glass zones, induction error codes, downdraft fans.
Microwave Repair
Runs but won't heat, sparks, dead display, fan or light out, drawer won't open.
Washers and dryers
Top-loaders, front-loaders, gas and electric dryers, and the stacked pairs found in so many townhouses and condos. With laundry on an upper floor, a slow leak or a clogged vent becomes a bigger problem than it would be in a basement.
Dishwashers
Standard 24-inch built-ins, compact 18-inch models, panel-ready units and dish drawers. Nearly every fault sits somewhere along the water's path, from the valve under the sink to the drain hose at the disposer.
Range, stove, cooktop or oven: picking the right page
- Stove
- What most people call the freestanding cooking unit in an ordinary kitchen: gas or electric, burners on top, oven below, sitting between two counters. The stove page covers the everyday problems with those units, especially burners that won't light, click constantly, or elements that won't heat.
- Range
- Technically the same appliance, but our range page is for the more involved versions: slide-in and front-control models, dual-fuel ranges that need both gas and a 240-volt circuit, and pro-style ranges from makers like Wolf, Viking and Thermador. Go there too if the whole unit has lost power or misbehaves after a move.
- Cooktop
- A cooking surface set into the countertop, often on an island, with drawers or a separate oven below it. That page covers gas, radiant glass, induction and downdraft cooktops.
- Oven
- Single, double and combination wall ovens, plus any problem that lives inside an oven cavity: no bake heat, a dead broiler, temperatures that drift, a convection fan that won't turn, or a self-clean cycle that left the door locked.
- Freezer or ice maker
- If the freezer or ice maker is part of your refrigerator, start with the refrigerator page. Separate chest and upright freezers have a page of their own, and so do undercounter, nugget and commercial ice machines.
Deal with these hazards before anything else
- A smell of gas (a rotten-egg odor) near a range, cooktop, dryer or water heater. Leave the switches and lights alone, get everyone outside, and call 911 or your gas utility's emergency line from a safe distance.
- An outlet, plug or power cord that's discolored, melted or warm to the touch. Turn off that circuit at the breaker panel and leave the appliance disconnected.
- Standing water around a washer, dishwasher or refrigerator anywhere near an outlet or cord. Kill the breaker before you walk into it, then shut the water supply.
- Sparks inside a microwave, a crack across a glass cooktop, or a scorched smell from a dryer. Stop using it until it has been checked.
What helps when you contact us
- The model and serial number. Look on a label inside the fridge on a side wall or ceiling, on the edge of a dishwasher's inner door, behind an oven's lower drawer or kick panel, inside a washer or dryer lid or door frame, or inside a microwave's door opening.
- What the machine is doing, the exact code if one is showing, and roughly when the trouble started. Say if it started after a storm, a power outage, a move or a heat wave.
- Where the appliance sits and how to reach it: an upstairs laundry closet, a condo on a high floor, a detached garage. If your building asks vendors for an elevator reservation, a certificate of insurance or sign-in at the desk, let us know so it's arranged ahead.
- For rentals, who will let the technician in and who signs off on the repair, whether that's the tenant, the owner or a property manager.
Read before you book
Condos, Townhouses and Houses in Northern Virginia
Here the setting often shapes a repair as much as the appliance does. A condo tower that wants the service elevator booked ahead, a stacked washer and dryer tucked into an upstairs hall closet, a second fridge sweating out August in the garage: tell us about it when you book, and start by picking your appliance below.
How a Repair Visit Works
Tell Us What's Wrong
Name the make, add the model number if it is handy, and describe the symptom. A picture of the label inside the door lets us check parts.
Diagnosis at Your Home
The technician tests the appliance along with its power, water, drain, gas or vent connections until the fault is confirmed.
A Price Before Work
We name the failed part and give you the cost of fixing it. Work starts only after you agree.
Repair and Check
The part is installed and the appliance is run through a cycle so you can watch it working.