Perlick Appliance Repair in Arlington, VA

Perlick engineers and builds its own appliances, so its parts and repair procedures are specific to Perlick, and parts for jobs in Arlington come through Perlick's own supply chain.

Include the model number when you book. The label is usually inside the door or lid, on the frame, behind the lower kick panel or on the back. That number lets us check the weak points of that particular platform and load those parts before the visit, instead of ordering after it.

Down commercial equipment costs money every hour it sits. For Perlick calls in Arlington we try to arrive outside your rush, and when you book we'll want the model and serial numbers so the parts that usually fail come with us.

Cold holding and ice carry food-safety duties, so we leave a written record of the fault and the parts replaced. When the failure comes from upkeep (a condenser matted with grease, a split gasket, an ice machine overdue for descaling) we'll say so, because that is what causes the next breakdown.

Stacked pairs that stop draining, or that need a second cycle because their exhaust travels through the building before reaching air; 24-inch dishwashers and slim refrigerators in galley kitchens; over-the-range microwaves that serve as the only hood over the cooktop; and in the older houses, basement washers and refrigerators on circuits that were added a room at a time.

Whatever the badge says, a Perlick appliance depends on the drain, vent, circuit and supply line it's connected to. In Arlington the washer and dryer usually sit in a hall closet holding a stacked washer-dryer in the condo towers, a shared laundry room in the older garden-apartment buildings, and the basement of the detached houses, and in high-rise condos and garden apartments those connections are often where a fault begins.

Repair is our trade, yet we regularly tell people in Arlington a repair isn't worth it. Spending real money on a worn-out machine that's likely to fail again helps no one, and you should hear that before paying for anything.

Age, the size of the job, what sort of appliance it is and whether it's fitted into cabinets all weigh in, and the answer comes from looking at the actual machine.

Around Arlington, a July thunderstorm or a January ice storm can leave a street dark for a day or longer. Resist checking on the food: FoodSafety.gov's guidance is roughly four hours for a refrigerator kept shut, 48 for a packed freezer and 24 for one half full.

Electronics tend to suffer at the instant the power returns. An appliance that stays dead or flashes a code can often be reset by killing its breaker for a minute; if not, tell us about the outage when you call.